Shipping policy

Processing Time All orders are processed within 24 hours of receiving your order confirmation email, unless the order is placed on a public holiday. In that case, your order will be processed on the next business day. You will receive a notification when your order has shipped.

Shipping Options We offer standard, expedited, and overnight shipping options within the United States. Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method.

International Shipping We currently ship to select international destinations. International shipping rates and delivery times are calculated at checkout. Please note that international orders may be subject to customs fees, duties, and taxes, which are the responsibility of the customer.

Order Tracking Once your order has shipped, you will receive an email with a tracking number. You can track your order using the link provided in the email.

Shipping Delays We are not responsible for delays caused by weather, carrier issues, or customs processing. If your order is significantly delayed, please contact us at [your email address].

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date so we can resolve the issue promptly.

Questions? If you have any questions about your shipment, please contact us at info@thegepac.com or through our contact page.